Privacy Policy

Welcome to Butler Brothers. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our e-commerce store.

Given the specialized nature of historical militaria, antique weapons, and collective memorabilia, we maintain strict privacy controls to ensure your transaction history, licensing documentation (where applicable), and personal details are handled with the utmost security and discretion.

1. Information We Collect

When you visit and interact with our store, we collect certain types of information:

• Device Information: Web browser version, IP address, time zone, cookie details, what sites or products you view, search terms, and how you interact with our site.
• Order Information: Name, billing address, shipping address, payment information (including credit card numbers handled through secure payment processors), email address, and phone number.
• Verification Information: In strict accordance with federal, state, and local law compliance for the sale of antique weapons, edged items, and specific military antiquities, we may securely request and verify legal age identification, government-issued IDs, or specific permits prior to fulfilling specific restricted orders.

2. How We Use Your Personal Information

We use the information we collect to fulfill your orders and deliver exceptional customer service:

• Processing payments, arranging shipping, and providing invoices and order confirmations.
• Screening orders for potential risk or fraud.
• Communicating directly with you regarding order statuses, custom sourcing requests, or age verification.
• Complying with mandatory legal and regulatory obligations specific to the sale and transport of antique weaponry, edged artifacts, and historical collectibles.
• When in line with preferences you have shared with us, providing information or advertising relating to our upcoming collection drops, catalog additions, or specific militaria events.

3. Sharing Your Personal Information

We share your personal information only with trusted third-party service providers essential to conducting our business operations:

• BigCommerce: We use BigCommerce to power our online store. Your data is processed securely through their platform infrastructure.
• Payment Gateways & Shipping Couriers: Your details are shared strictly to the extent required to process payments and physically transport historical goods securely to your address.
• Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights in strict adherence to legal guidance.

4. Data Retention

When you place an order through our site, we will maintain your Order Information for our internal records unless and until you ask us to delete this information. Please note that certain transactional and regulatory records cannot be deleted due to legally mandated business recordkeeping requirements regarding firearms.

5. Security of Your Data

The security of your personal information is vital to us. We employ commercial-grade secure socket layer technology (SSL) and follow standard industry protocols to protect sensitive financial and personal data during transmission and storage.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at inquiries@bbmarms.com or by mail using the details provided on our main contact page.